Frequently Asked Questions

You have questions, we have answers.

You say there’s no upfront cost or setup fee. Seriously? There’s no out-of-pocket costs at all?2020-09-03T16:57:11-07:00

That’s right. Cash flow is difficult for many businesses right now. We’ve taken all the cost out of setting up your online merchandising.

To be perfectly clear: It’s 100% free to set up and launch your Swag Shop – no hidden fees, no funny business.

When do we get paid?2020-09-03T16:57:43-07:00

We collect the fees as orders come in. At the end of each month, you’ll receive a spreadsheet that shows sales and accounting for that month, along with payment via PayPal.

How do we get paid?2020-09-03T17:00:40-07:00

You will be paid on a monthly basis via PayPal. We’ll send over a report detailing the number of items sold along with a payment summary and of course the payment deposit.

If you aren’t set up to accept payment via PayPal, it’s quick, easy, and free to create an account. If you’d prefer not to accept payment via PayPal, contact us and we’ll come up with another solution for you.

How does Radio Swag Shop make money?2020-09-03T17:01:35-07:00

We have an agreement with suppliers and producers and earn a commission on each product sold.

How much should we expect to make?2020-09-03T17:03:06-07:00

The bottom line is that the more units sold, the more money you’ll make. That’s why promotion and marketing the products is so important. You can set the price for your products based on how much profit you want to make. Some partners use their swag as a promotional item and price the items to make little or no profit. Others charge more to make more. By default, we set retail pricing on all Swag Shop items to earn you $5 per unit sold, but we can adjust that as you like. It’s up to you!

Is this available in all countries?2020-09-03T17:05:57-07:00

We are currently able to set up and operate Swag Shops in the United States and Canada. If you would like to set up a Swag Shop in another country, please contact us to see what we can work out.

Okay, you say it’s turnkey. What exactly do I have to do?2020-09-03T17:07:33-07:00

Three things:

  1. Complete the start-up forms online
  2. Send us artwork for your products
  3. Promote your swag shop

That’s it. We take care of everything else.

What if a customer has a problem with their order?2020-09-03T17:08:47-07:00

We handle all customer service inquiries and relations. They’ll receive contact information when their order is completed to reach our customer service crew directly.

How soon can we start?2020-09-03T17:09:22-07:00

Once we receive your artwork, your shop will be up and running within 48 hours.

Can I choose my own URL for the shop?2020-09-03T17:10:39-07:00

Your Swag Shop will be hosted at www.[YourShopName].radioswagshop.com.

To promote your own custom URL, purchase the domain you prefer, and redirect it to your Swag Shop landing page. That makes it much easier to promote on-air.

How many products can we sell?2020-09-03T17:12:01-07:00

We are constantly looking for new items to offer your customers and will let you know as they become available. You can choose to sell as many or as few as you like. There’s no limit and there’s no minimum – it’s your store!

Do we have the choice of what colors to use in the products?2020-09-03T17:13:19-07:00

Yes. By default, we will make all possible colors available for each product featured in your Swag Shop. If you’re not feeling a specific color, no problem; just let us know and we’ll remove it.

What should I put on the products?2020-09-03T17:14:33-07:00

Anything you want! Some of our partners keep it simple with just a logo. Others get a little more creative with slogans. You could produce products for events or special occasions, or create themed products based on the season. Create as many variations as you want – just send additional artwork.

I have some great ideas, but need help with artwork. What should I do?2020-09-03T17:15:31-07:00

We offer design services at a modest fee. Contact us and we’ll be happy to help you out.

I’d like to give away some of the products as prizes or premium gifts to clients. How do I do that?2020-09-03T17:17:22-07:00

Simply place an order via your Swag Shop. Remember that you’ll be making some cash for each item you purchase – it’s like shopping at a discount!

I need ideas for promotion. Got any?2020-09-03T17:24:44-07:00

We have a ton of ideas and will share them on a regular basis. Be sure to sign up for our newsletter, then keep an eye on your email for regular updates on how to generate more interest for your brand and generate more revenue!

What happens if we launch a Swag Shop but don’t sell any product? Is there any cost associated with that?2020-09-14T13:32:24-07:00

Nope! There are no sales minimums you have to meet, and there are no penalties or costs if your Swag Shop doesn’t sell any merchandise.

That’s not to say we don’t want you to sell some swag, but there really is no risk to signing up.